President and CEO of Community Care Cooperative
Learn from every example (even the bad ones).
“In many ways, every boss that I had was enormously influential on me for what they did well or what they didn’t do well. And some of the stuff was technical, like the way they could work with data. Some of it was ways not to have a conversation; some of it was ways to have a conversation. Some of it was just observing what an enormous heart many people had or how much they had my back; how they were [willing and] not willing to be vulnerable; ways that they supported diversity and inclusion in the workplace, or didn’t.”
Former president and CEO of The Dimock Center, now executive vice president and chief impact officer for DentaQuest
If you’re at the table, you’re supposed to be there. Remember that.
“Never question whether or not you are supposed to be in a room or at a table in a place where you’re contributing to decision making. There were so many times where I recognized that if I wasn’t at a table and I wasn’t representing the underserved, that the decisions made may have gone in a completely different direction. Leveraging and using your voice to represent those who may not have the opportunity to be in that room is really important.”
President and chief merchant of Rue Gilt Groupe
Focus on the work, not the title.
“My aspiration in life was to be a CEO, and I had that role, and I did not like that role. I had a target, I had a wish, I had a dream, and it was about a title. The moral of the story is, know where you can have the greatest impact. That’s about passion, that’s about [being] who you want to be. Be confident in the place that you’re best. I add more value to the company in the role I am in today than I think I would in a different role. I learn every day.”
JANE KAPLAN PECK
Owner and COO of Kaplan Construction
Be your own champion.
“One time [when I was just starting out], a female architect — I was at her office — said, ‘Jane, can you get coffee for everybody?’ And I looked around, and I said yes. And I still, to this day, wish I hadn’t. Because no, that wasn’t my role. I was there to help with the meeting. I know nobody would have ever asked a man to do that. I think at the age of 22, it’s hard to realize that you have the right to [advocate for yourself]. “
President and CEO of Cambridge Network
Take moments to stop and give yourself credit.
“I think it’s important that we memorize happy moments. We have to give ourselves credit for things we have achieved, and [for when] we went above and beyond. Record those memories in a way that will fuel [your] energy in down times. When times are difficult, bring yourself to those happy and encouraging moments. Say, ‘Hey, I did that once. I can do this again. I can do it even better.’ ”
MINDY S. LUBBER
CEO and president of Ceres
Don’t worry so much about making the wrong choice.
“It used to worry me that I might make the wrong decision. I’m less worried about that now. People need to take risks in the workplace — calculated risks, thoughtful risks, or even just do your best in an imperfect information world. I don’t want anybody to think that if they make the wrong decision, they failed. Sometimes you make the wrong decision. Own it, fix it, be honorable about it, and that’s OK, too.”
DOROTHY A. SAVARESE
Chairman and CEO of Cape Cod 5
Put your game face on for salary negotiations.
“My father always said to me, ‘A salary is a company’s perception of what you’re worth.’ And one of the things that I know, statistically speaking, is women tend to not negotiate on salary. So I ask women to think of business as a sport because you take it a little less personally when it gets to salary negotiation. Think: Here are my qualifications. Here’s the position. What should a person — don’t think of it as you — get paid? Think of [a company’s] offer as an opening offer. You’re not going to hurt their feelings by saying, ‘It seems like, from my perspective, it should be X. Would you consider that instead?’ ”
SHEILA LIRIO MARCELO
Founder, chairwoman, and CEO of Care.com
Redefine work-life balance.
“Interviewing for my first jobs out of college, I was afraid to share that I was a young mother. I bought into the notion that I’d be seen as less committed than other candidates, that I wouldn’t be considered for the tough assignments, that work and life were two separate ledgers in zero-sum competition with each other. But that’s not how life works. I’m not being my authentic self if I can’t bring my whole self to work. Kids get sick at school and need to be picked up early, and clients sometimes have an urgent question that can’t wait until Monday. I focus on integration and a purpose-driven life, because both work and life deserve the best version of ourselves.”
President of Worcester Polytechnic Institute
Don’t just find a mentor — build a mentorship network.
“When I was 19 years old and I was interested in a summer internship at NASA, I cold-called one of the only women full professors in astronomy. Not only did she talk to me about it, she picked up the phone and called the person who was running the program. When I was a young faculty member, one professor in our department could teach anybody anything, so every time before I would go stand up in front of my 225-student intro geology class, I would go see him. But he wasn’t going to help me on the research grant side because he didn’t really do that, so I had another mentor [for] that.”
LISA A. BROTHERS
Chairman and CEO of Nitsch Engineering
Create your own opportunities.
“When [Nitsch Engineering founding principal] Judy Nitsch announced she was going to start her own company, I was 26 years old, and I followed her into her office and said, ‘Not without me.’ Judy had a non-solicitation [agreement] with her partners. If I hadn’t approached her, as much as she wanted me to be with the new company, she never would have approached me. Women, especially in a male-dominated field, sometimes think that if they just work really hard, they’ll get noticed and they’ll get promoted. You have to step forward.”
President and executive director of Pine Street Inn
Go ahead and change your plans.
“When I first came to Pine Street, I had applied to law school, [so] I applied for a six-month job for the winter. At the end of that six months, the woman who hired me asked if I wanted to stay. And I thought, I will defer law school and stay for one more year. If you had said to me when I first came here I’d still be here, I would have said, ‘Absolutely not. I have another plan in mind.’ But you sometimes just have to be opportunistic about what’s in front of you and go with your heart.”
Note: Interviews have been edited and condensed.
Alison Goldman is freelance writer in Chicago. Send comments to firstname.lastname@example.org.